CloudBeam - Salesforce Partner

Salesforce

CloudBeam - Your Global Partner for Salesforce Solutions

We are proud to operate a dedicated division called CLOUD BEAM, which specializes in the implementation, customization, and support of Salesforce solutions.
As an official Salesforce Partner, CLOUD BEAM brings the full power of the world’s #1 CRM platform to our clients across various industries.

Through CLOUD BEAM, we help businesses digitally transform their customer relationship management processes by delivering tailored Salesforce solutions that drive sales performance, improve customer service, and streamline operations.

Our Salesforce services include:

Salesforce Licensing & Deployment
Business Process Analysis & CRM Strategy
End-to-End Salesforce Implementation
Custom Development & Integration
Data Migration & System Consolidation
User Training & Ongoing Support

As part of the ERP LOGIC ecosystem, CLOUD BEAM benefits from the global reach, technical expertise, and enterprise-grade project experience of one of the leading SAP Gold Partners. This unique combination allows us to offer our clients:

Deep industry knowledge
Integration capabilities between Salesforce and SAP
Seamless implementation across business functions

Whether you’re just beginning your Salesforce journey or looking to enhance an existing setup, CLOUD BEAM is your trusted partner for long-term CRM success.

Our Salesforce Expertise – Empowering SAP-Driven Organizations

As a certified Salesforce Partner operating under CLOUD BEAM, we deliver world-class implementation and consulting services across three of Salesforce’s most powerful cloud solutions: Sales Cloud, Service Cloud, and Marketing Cloud.

Our unique advantage?
Deep expertise in SAP integration.
We specialize in helping SAP-based organizations streamline and unify their customer, sales, and marketing operations by integrating Salesforce into their existing ERP ecosystem — quickly, effectively, and with long-term value.

Sales Cloud – Powering Smarter, Faster Sales Teams

Sales Cloud is Salesforce’s leading CRM platform, designed to supercharge your sales organization. It enables complete visibility into customer relationships, boosts team productivity, and shortens sales cycles.

🔑 Key Features:

Opportunity & Pipeline Management – Real-time tracking of deals, stages, and next steps.
Lead Scoring & Automation – AI-powered prioritization of high-potential leads.
Mobile CRM Access – Empower your reps on the go with full access to data and workflows.
Forecasting & Reporting – Dynamic dashboards and AI-based projections.

💡 How CLOUD BEAM helps:

We align your SAP SD (Sales & Distribution) processes into Salesforce seamlessly.
We provide custom dashboards integrated with SAP KPIs (quotations, orders, delivery).
We automate lead-to-cash flows, eliminating manual steps and reducing errors.

Service Cloud – Delivering Exceptional Customer Service

Service Cloud enables faster, smarter, and more personalized customer service across all channels — phone, email, WhatsApp, chat, social, and more.

🔑 Key Features:

Case Management – Automatically route and prioritize service cases.
Omnichannel Console – Agents handle all interactions from one interface.
Knowledge Base – Centralized content for faster issue resolution.
Einstein AI Suggestions – Recommend next best actions in real time.

💡 How CLOUD BEAM helps:

We integrate Salesforce with SAP MM, PM, and CS modules, bringing logistical and product info into the hands of agents.
We unify ticketing, billing, and order status data from SAP for full customer context.
We set up automated workflows triggered by SAP events (e.g., delivery failure, product return).

Marketing Cloud – Engaging the Right Customer at the Right Time

Marketing Cloud is Salesforce’s data-driven platform for marketing automation, helping you craft personalized customer journeys across every digital channel.

🔑 Key Features:

Journey Builder – Design automated journeys based on real-time behavior.
Audience Segmentation – Create highly targeted lists using both CRM and ERP data.
Email, SMS & Social Campaigns – Run omnichannel campaigns from a single platform.
Analytics & ROI Tracking – Understand which campaigns drive conversions and revenue.

💡 How CLOUD BEAM helps:

We sync SAP customer data (purchases, invoices, product interest) into Marketing Cloud.
We help create cross-platform campaigns triggered by SAP lifecycle events (e.g., new purchase, contract renewal).
We support loyalty and retention strategies by combining service, sales, and ERP insights.

MuleSoft Is a Strategic Asset for Your Enterprise

In today’s complex enterprise landscape — where systems are fragmented, data is siloed, and digital transformation is a moving target — organizations need more than just tools. They need a unified platform that connects everything.

What is MuleSoft?
MuleSoft is a unified platform that allows organizations to connect all of their systems, data, and applications — whether they’re cloud-based, on-premise, legacy, or custom-built.

It’s the infrastructure behind true digital transformation:

It integrates Salesforce, SAP, and other critical platforms
It powers automation and AI with real-time, contextual data
It manages and secures APIs at scale

In short: MuleSoft helps your business move faster, smarter, and more efficiently by connecting everything — and everyone.

MuleSoft is not just an integration solution — it’s the foundation for scalable, secure, and intelligent digital operations.

As a certified partner of both Salesforce and SAP, we bring unique value:

We understand the enterprise from the inside out — from core ERP processes in SAP to front-office innovation in Salesforce.
We bridge the gap between business and IT, delivering flexible, API-driven architectures that scale with your needs.
We don’t just integrate — we orchestrate.
Our experience allows us to create holistic, real-time solutions that drive efficiency, insight, and ROI across your entire tech stack.

With MuleSoft, we can help you:

Seamlessly connect SAP, Salesforce, legacy systems, and cloud platforms
Enable AI agents to act on real business data — securely and in context
Accelerate automation using low-code tools and reusable building blocks
Govern and manage APIs across your enterprise with confidence

Your systems aren’t the problem — they’re your competitive edge.
We’re here to unlock their full potential, with the power of MuleSoft and the experience of a true enterprise partner.

📣 Stay Connected

Want to see how we help organizations like yours transform with Salesforce, SAP, and cutting-edge integration?
👉 Follow us on LinkedIn for insights, success stories, and the latest from the CloudBeam team.

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