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Erez Dahan

ERP Logic CEO, SAP Leader with 20+ years of international diverse expertise in SAP Cloud services and solutions

Pricing of SAP S/4HANA Cloud

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SAP S/4HANA Cloud Pricing

SAP S/4HANA Cloud offers businesses a flexible, subscription-based pricing model that is designed to accommodate a wide range of business sizes and industry needs. Unlike traditional on-premise ERP systems, where you pay upfront for the software and infrastructure, SAP S/4HANA Cloud allows organizations to pay based on usage, the number of users, and specific functionalities required.

This pricing structure enables businesses to scale their investment as they grow, making SAP S/4HANA Cloud an attractive option for small and medium-sized enterprises (SMEs) as well as large corporations looking for greater flexibility in managing their ERP costs.

Key Factors Influencing SAP S/4HANA Cloud Pricing

When considering the cost of SAP S/4HANA Cloud, there are several important factors that affect pricing:

a. Number of Users

The number of users who will need access to the system is one of the most significant pricing determinants. SAP S/4HANA Cloud is typically priced on a per-user, per-month basis, with different price points for different types of users (e.g., full users, self-service users, etc.).

  • Full users: These users require complete access to the system, including all ERP modules and functionalities. Full users tend to be higher-level employees such as finance managers, project managers, and procurement specialists.
  • Limited users: These users need access to specific functionalities and may be involved in certain areas like reporting or basic data entry. Limited user licenses are generally priced lower than full user licenses.

b. Deployment Model (Public vs. Private Cloud)

The deployment model you choose for SAP S/4HANA Cloud has a direct impact on pricing. The two primary options are:

  • Public Cloud: In the public cloud, businesses share the same infrastructure, and SAP manages all aspects of hosting, updates, and security. This is generally the most cost-effective model and is ideal for companies looking for a streamlined, standard solution.
  • Private Cloud: For businesses that require a higher level of customization or control, the private cloud is an option. Here, the infrastructure is dedicated solely to your business, and while SAP still manages the hosting, the private cloud tends to come with a higher price tag due to the additional customization and resources involved.

c. Functional Scope

The modules and functionalities required by your business also affect the overall pricing. SAP S/4HANA Cloud offers several functional areas, including finance, procurement, supply chain management, and more. Companies can choose the exact functionalities they need based on their business requirements, which in turn determines the final pricing.

  • Core ERP functionalities: Basic functionalities like finance and procurement tend to be less expensive compared to advanced capabilities like predictive analytics, machine learning, or supply chain management.
  • Industry-specific features: Some businesses may need additional industry-specific modules, such as those designed for manufacturing, retail, or healthcare. These specialized modules often come at a premium.

d. Contract Duration

SAP S/4HANA Cloud pricing also depends on the contract length. Standard contracts are usually between one and five years, with discounts often available for businesses committing to longer contract periods. Longer-term contracts also provide stability in pricing, allowing businesses to predict and manage their ERP costs over an extended period.

e. Implementation and Support Costs

The initial implementation of SAP S/4HANA Cloud involves a one-time cost, which varies depending on the complexity of your organization’s processes and the degree of customization required. While SAP offers tools to streamline deployment, businesses typically engage SAP partners like ERP Logic for implementation support, training, and post-deployment services. These costs can vary based on the service provider and the scope of the project.

Subscription-Based Pricing Model

SAP S/4HANA Cloud is built on a subscription model, which means that businesses pay a recurring fee based on the number of users, functionalities, and services they use. This model ensures flexibility and allows companies to scale up or down as their needs change. The subscription typically covers:

  • Software license: Access to the SAP S/4HANA Cloud platform and all subscribed modules.
  • Database management: SAP HANA database management is included in the subscription.
  • System updates: Quarterly updates with new features and security patches, automatically implemented by SAP.
  • Support services: Basic support services for troubleshooting and issue resolution.

The subscription-based pricing also includes ongoing maintenance, which removes the burden of IT infrastructure management from the client and ensures that the system remains up-to-date without additional costs.

Pricing Tiers for Different Business Sizes

SAP S/4HANA Cloud offers pricing options tailored to different business sizes, ensuring that both SMEs and large enterprises can find a plan that suits their budget and needs.

a. Small and Medium-Sized Enterprises (SMEs)

For SMEs, SAP offers entry-level pricing packages that include core ERP functionalities such as finance, procurement, and inventory management. These packages are designed to be scalable, so businesses can add more users and functionalities as they grow.

  • Typical pricing for SMEs: Pricing starts at a lower rate for smaller businesses, with basic packages available for as little as a few hundred dollars per user per month.

b. Large Enterprises

Larger enterprises require more complex ERP solutions, often including multiple modules and advanced features such as machine learning, predictive analytics, and integration with other SAP products. SAP S/4HANA Cloud provides enterprise-level solutions that are flexible, yet robust enough to meet the demands of large-scale businesses.

  • Enterprise pricing: Larger organizations can expect to pay more based on the number of users and the functionalities needed, with packages tailored to specific industries or global operations.

Cost Comparison: SAP S/4HANA Cloud vs. On-Premise

When comparing the cost of SAP S/4HANA Cloud to the traditional on-premise version, several differences emerge:

a. Upfront Costs

  • Cloud: Lower upfront costs due to the subscription-based pricing. There is no need to invest in expensive hardware or dedicated IT infrastructure.
  • On-Premise: Higher initial investment due to the need for infrastructure, hardware, and IT personnel. You also have to purchase perpetual software licenses.

b. Maintenance Costs

  • Cloud: Maintenance and updates are included in the subscription fee, handled by SAP.
  • On-Premise: Ongoing maintenance and support need to be managed by the business, leading to higher long-term costs.

c. Flexibility

  • Cloud: SAP S/4HANA Cloud offers more flexibility with scaling and subscription adjustments, making it easier to adapt to business growth.
  • On-Premise: Changes in system size or functionality require new investments in hardware and licenses, which can be more costly over time.

SAP Additional Costs to Consider

a. Data Storage and Bandwidth

Although SAP S/4HANA Cloud subscriptions include database management, businesses may incur additional costs for data storage or bandwidth if their usage exceeds the included limits. This is particularly important for companies that deal with large amounts of data or operate in data-intensive industries.

b. Third-Party Integration

Integrating SAP S/4HANA Cloud with third-party applications or legacy systems may require additional middleware or development work. These costs can vary depending on the complexity of the integration and the tools required.

c. Customization and Development

For businesses that require custom features or workflows, additional development costs may apply. While SAP S/4HANA Cloud offers customization options through SAP Business Technology Platform, creating custom applications, reports, or extensions may involve additional expenses.

ERP Solutions Comparison Table

FeatureSAP S/4HANA CloudNetSuite ERPOracle Cloud ERPMicrosoft Dynamics 365
Deployment ModelPublic & Private CloudPublic CloudPublic & Private CloudPublic & Private Cloud
CustomizationLimited (Public Cloud)Highly customizableHighly customizableModerately customizable
Industry-Specific SolutionsYes, extensiveYes, limitedYes, extensiveYes, moderate
Integration with Third-PartiesSeamless SAP integrationsRequires middlewareRequires Oracle servicesEasy integration with Microsoft stack
AI & Predictive AnalyticsBuilt-inAdd-onBuilt-inAdd-on
Machine LearningNativeLimitedNativeAdd-on
Quarterly UpdatesYesYesYesNo, semi-annual
ScalabilityHighHighHighHigh
Total Cost of Ownership (TCO)Low to ModerateLow to ModerateHighLow to Moderate
Implementation TimeModerateFastSlowFast

Cost and Savings Simulations of Migration to SAP S/4HANA Cloud

Scenario 1: Migration from NetSuite ERP to SAP S/4HANA Cloud

  • Company Profile: A mid-sized manufacturing firm with 500 employees
  • Previous ERP System: NetSuite ERP
  • Challenges:
    • Difficulty in scaling operations to international markets
    • Limited industry-specific functionalities for manufacturing
    • High customization costs for operational workflows
  • Migration Objective: Move to a more scalable solution with built-in industry-specific features and predictive analytics.
MetricNetSuite ERPSAP S/4HANA CloudSavings
Annual ERP Subscription Costs$500,000$400,000$100,000 saved annually
Customization Costs$150,000/year$50,000/year$100,000 saved on customization
IT Maintenance Costs$100,000$40,000$60,000 saved on IT costs
Operational Efficiency Gain+10%Reduced operational overhead
Total Annual Savings$260,000

Results: By migrating to SAP S/4HANA Cloud, the company saved $260,000 annually, achieved faster scaling to international markets, and reduced its reliance on third-party customizations.


Scenario 2: Migration from Oracle Cloud ERP to SAP S/4HANA Cloud

  • Company Profile: A global pharmaceutical company with 2,000 employees
  • Previous ERP System: Oracle Cloud ERP
  • Challenges:
    • High licensing fees and hidden costs
    • Complexity in managing updates and customizations
    • Long downtime during system upgrades
  • Migration Objective: Reduce licensing costs and improve update cycles with minimal disruption to operations.
MetricOracle Cloud ERPSAP S/4HANA CloudSavings
Annual Licensing Costs$2,000,000$1,500,000$500,000 saved annually
Customization and Integration$300,000/year$150,000/year$150,000 saved
IT and Maintenance Costs$500,000$100,000$400,000 saved
Downtime for System Updates40 hours/year5 hours/year-95% downtime
Total Annual Savings$1,050,000

Results: The pharmaceutical company saved over $1 million annually by switching to SAP S/4HANA Cloud. The reduction in downtime and enhanced flexibility allowed the company to manage its global operations more efficiently.


Scenario 3: Migration from Microsoft Dynamics 365 to SAP S/4HANA Cloud

  • Company Profile: A retail chain with 1,500 employees spread across multiple locations
  • Previous ERP System: Microsoft Dynamics 365
  • Challenges:
    • Insufficient supply chain management functionalities
    • Lack of real-time analytics and predictive capabilities
    • Difficulty in managing finance across multiple geographic regions
  • Migration Objective: Improve supply chain management and integrate real-time data analytics into day-to-day operations.
MetricMicrosoft Dynamics 365SAP S/4HANA CloudSavings
ERP Subscription Costs$1,200,000$1,000,000$200,000 saved annually
Supply Chain Management Costs$200,000$100,000$100,000 saved on logistics
Customization and Integration$150,000/year$50,000/year$100,000 saved on customizations
Operational Efficiency Gain+15%Significant efficiency gain
Total Annual Savings$400,000

Results: The retail chain saved $400,000 annually and saw a 15% improvement in operational efficiency, thanks to SAP S/4HANA Cloudโ€™s advanced supply chain functionalities and real-time data analytics.


Key Benefits of Migrating to SAP S/4HANA Cloud

  • Lower Total Cost of Ownership: SAP S/4HANA Cloudโ€™s subscription-based pricing model helps reduce the high upfront costs associated with on-premise ERP systems.
  • Faster Time-to-Value: With SAPโ€™s pre-configured solutions and industry best practices, businesses can implement SAP S/4HANA Cloud faster, allowing them to start seeing value in a shorter time frame.
  • Seamless Updates and Upgrades: Automatic quarterly updates reduce downtime and keep businesses on the latest version without additional cost or effort.
  • Scalability: SAP S/4HANA Cloud offers a scalable solution that grows with your business, whether youโ€™re expanding globally or need to scale down.
  • Enhanced Analytics: Built-in predictive analytics and AI capabilities enable organizations to make data-driven decisions, optimizing operations across the enterprise.

Frequently Asked Questions (FAQs) About Pricing of SAP S/4HANA Cloud

Hereโ€™s a detailed section that addresses common questions about the pricing of SAP S/4HANA Cloud, providing thorough answers to help potential clients and organizations understand the cost structure and what to expect.


1. What are the pricing models available for SAP S/4HANA Cloud?

SAP S/4HANA Cloud offers a subscription-based pricing model. This model charges an annual or monthly subscription fee based on several factors, such as the number of users, the specific modules or functionalities required, and the size of the organization. The pricing is typically tiered, offering flexibility for different business sizes.

  • Public Cloud: Subscription-based and priced per user. You only pay for what you use, which makes it highly cost-efficient for businesses that need flexibility.
  • Private Cloud: More tailored and comes with options for dedicated infrastructure. It tends to be more expensive but offers greater control and customization.

2. How much does SAP S/4HANA Cloud typically cost per user?

The cost per user can vary depending on the specific package and deployment type (Public vs. Private Cloud). On average, pricing starts around $180 to $250 per user per month for core functionalities in the public cloud. For advanced functionalities or industry-specific modules, costs may increase.

  • Basic User License: ~$180 per user/month for core ERP modules (Finance, HR, etc.).
  • Advanced User License: ~$250 to $300 per user/month, including more advanced functionalities like analytics, AI-driven insights, or predictive maintenance.

3. Are there any upfront costs for implementing SAP S/4HANA Cloud?

Yes, while SAP S/4HANA Cloud is primarily subscription-based, there are typically implementation costs associated with setup, configuration, and data migration. These upfront costs will vary depending on the complexity of your existing systems and the level of customization required.

  • Implementation costs: These may range from $100,000 to $500,000, depending on the size of the organization, the scope of the project, and whether you are migrating from an existing ERP system.
  • Consultation and Training: Additional costs may apply for consulting services, user training, and change management processes.

4. How does SAP S/4HANA Cloud pricing compare to on-premise SAP systems?

SAP S/4HANA Cloud generally has a lower upfront cost compared to on-premise systems, as it eliminates the need for investing in expensive hardware, dedicated IT infrastructure, and long-term maintenance. However, the total cost of ownership (TCO) can vary depending on the specific needs of the organization.

  • On-Premise: Requires substantial initial investment in servers, data centers, and long-term maintenance, but you own the software.
  • Cloud: Offers lower upfront costs, predictable subscription pricing, and the latest features without hardware investments.

5. What factors influence the cost of SAP S/4HANA Cloud for an organization?

Several factors affect the pricing of SAP S/4HANA Cloud:

  • Number of Users: Pricing scales with the number of users accessing the system.
  • Modules and Functionality: Costs increase based on the complexity and number of modules used (Finance, HR, Supply Chain, etc.).
  • Type of Cloud: Public Cloud is generally less expensive than Private Cloud.
  • Customization Needs: More customization and integration with other systems increase the overall cost.
  • Data Storage and Bandwidth: The amount of data processed or stored and the level of usage can affect pricing, particularly in the Private Cloud environment.

6. Does SAP S/4HANA Cloud offer flexible payment options?

Yes, SAP S/4HANA Cloud provides flexible payment options based on the subscription model. You can opt for:

  • Monthly Payment: Ideal for businesses that want to keep upfront costs low and maintain flexible cash flow.
  • Annual Subscription: Often comes with discounts or incentives for long-term contracts.
  • Multi-Year Contracts: Typically offered at discounted rates, with a locked-in price for the contract duration.

7. Are there additional costs for updates and support in SAP S/4HANA Cloud?

No, updates and support are typically included in the subscription fee for SAP S/4HANA Cloud. This includes:

  • Quarterly Updates: Ensures you are always running the latest version without incurring additional costs.
  • 24/7 Technical Support: Most subscription packages come with built-in support services, reducing the need for a dedicated IT team.
  • Security Patches and Compliance: These are part of the package, ensuring you stay compliant with the latest security standards.

8. Whatโ€™s the difference in cost between SAP S/4HANA Public Cloud and Private Cloud?

  • Public Cloud: This is the more affordable option, as the infrastructure is shared with other organizations. The costs are generally lower, starting from $1,500 per user per year.
  • Private Cloud: This option provides a dedicated infrastructure, allowing for more customization and control. Pricing starts higher, around $2,500 to $3,000 per user per year, due to the exclusivity and additional resources needed to maintain it.

9. What are the hidden costs I should consider when opting for SAP S/4HANA Cloud?

While SAP S/4HANA Cloud aims to provide transparency in pricing, some additional or hidden costs can include:

  • Integration with Third-Party Systems: Costs may arise if extensive integration with other platforms (e.g., CRM, e-commerce, etc.) is needed.
  • Data Migration: Complex data migrations from legacy systems can add significant costs, especially if specialized expertise is required.
  • Customization: Any heavy customization or tailored workflows may lead to additional consulting or development fees.
  • Training and Change Management: Ensuring your team is fully trained to use the new system may also incur additional costs.

10. Can I scale my SAP S/4HANA Cloud subscription as my business grows?

Yes, one of the primary benefits of SAP S/4HANA Cloud is its scalability. You can adjust the number of users, add new modules, or upgrade to more advanced functionalities as your business needs evolve. However, keep in mind that scaling may increase the overall subscription cost.


11. Does SAP S/4HANA Cloud offer pricing discounts for large organizations?

Yes, SAP often provides discounts for large organizations or businesses that sign multi-year contracts. Additionally, companies with large user bases or complex needs may qualify for volume discounts. It is recommended to negotiate these details with SAP directly or through an SAP partner, such as ERP Logic, to secure the best deal.


12. What is the total cost of ownership (TCO) for SAP S/4HANA Cloud over 5 years?

The TCO for SAP S/4HANA Cloud includes the subscription fees, any additional customization, and implementation costs. For a medium-sized business with 100 users, the TCO over 5 years may look like this:

Cost ComponentAnnual Cost5-Year Cost
Subscription Fees (100 users)$300,000$1,500,000
Implementation & Setup$500,000 (one-time)$500,000
Customization & Support$100,000/year$500,000
Total TCO$2,500,000

Compared to an on-premise solution, which requires significant upfront capital for hardware and infrastructure, SAP S/4HANA Cloud typically has a lower TCO due to the predictable subscription model and reduced need for in-house IT management.

How ERP Logic Optimizes SAP S/4HANA Cloud Pricing

As a gold partner of SAP, ERP Logic specializes in helping businesses navigate the complexities of SAP S/4HANA Cloud pricing. Our team works closely with clients to tailor the solution to their specific needs, ensuring they only pay for the functionalities and services they require. We offer implementation, support, and customization services that are designed to maximize ROI and minimize unnecessary costs.

By optimizing the deployment and ongoing management of SAP S/4HANA Cloud, ERP Logic ensures that businesses receive the full benefit of the system without exceeding their budget.

Finding the Right Pricing Model for Your Business

The pricing of SAP S/4HANA Cloud is designed to be flexible and scalable, catering to the needs of businesses of all sizes. By understanding the factors that influence pricing, companies can make informed decisions about the features, users, and deployment models that are most relevant to their operations.

At ERP Logic, we provide expert guidance to help businesses implement SAP S/4HANA Cloud in a cost-effective manner, ensuring that you get the most out of your ERP investment.